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Cancel a pending order before it fills

Withdraw an unfilled limit, stop or stop-limit signal from all your subscribers.

/help/cancel-a-pending-orderLast updatedSep 22, 2026
  1. Step 1

    Open Signals

    bottom bar on phone, side menu on desktop. The page opens on the Active tab by itself.

  2. Step 2

    Pick the pending signal

    tap a card carrying a Limit, Stop or Stop-limit chip.

  3. Step 3

    Check the status

    the chip must read Active. Partially closed is refused and needs Full close instead.

  4. Step 4

    Go to Manage signal

    scroll down the signal page to the Manage signal card.

  5. Step 5

    Choose the command

    pick Cancel pending in the first dropdown. The price box disappears.

  6. Step 6

    Write a reason

    type it in Note or reason. Optional, and whatever you write is sent to subscribers.

  7. Step 7

    Press Submit command

    a strip asks "Are you sure? This cannot be undone."

  8. Step 8

    Confirm it

    press Yes, submit, and the Manage signal card goes.

    ExampleSignal command recorded.

  9. Step 9

    Wait for the copy bots

    the status stays Cancelling until every copy bot answers, then turns Cancelled — at once if nobody copies you. The page does not refresh itself.

The unfilled order is withdrawn from every subscriber and can no longer fill. The signal leaves Active and is found on the All tab, not Closed.

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