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provider automation

A tool says "Unlocks at level 3" — what to do

Unlock a locked professional tool by activating the plan level that enables it.

/help/unlock-a-locked-professional-toolLast updatedSep 22, 2026
  1. Step 1

    Open the menu

    In the bottom bar tap "More"; on desktop the same list is the left sidebar.

  2. Step 2

    Open Professional Tools

    Under "Trading tools" tap the "Professional Tools" tile.

  3. Step 3

    Read the lock chip

    A tool your plan has not unlocked is not removed; in place of its button sits a chip with the level it needs. Note that number.

    ExampleUnlocks at level 3

  4. Step 4

    Open the plan list

    Tap "Compare plans" at the card's foot. The plan cards open under "Back to my plan".

  5. Step 5

    Select that level

    On the "Level 3" card tap "Select"; "Review your change" opens below.

  6. Step 6

    Activate the plan

    Tap "Activate plan". That button appears only when "Deposit needed" is zero.

  7. Step 7

    Deposit the shortfall

    If "Deposit needed" is not zero, "Continue to deposit" sits there instead and takes you to payments.

"Your plan is active." means it is done. Reopen "Professional Tools" — the card turns live on its own.

Tagsprovider-toolsplanupgradelocked-feature